Customer satisfaction survey

GENERAL:
What is your overall impression of cooperation with Oxywise?
How satisfied are you with our approach and willingness to solve your needs?
How satisfied are you with handling complaints?
How satisfied are you with our product delivery lead times?
PRODUCT:
Are you satisfied with our ability to meet your requirements in terms of design and technical solution?
How do you assess the quality and design of Oxywise products?
TRANSPORT AND DOCUMENTATION:
How do you assess the quality of the supplied documentation and manuals?
How would you rate the quality of logistics services during product delivery?
TECHNICAL SUPPORT:
How satisfied are you with the level of technical support we provide?
How satisfied are you with the performance of our service engineers?
MARKETING AND SALES SUPPORT:
How do you evaluate the sale support during business case?
How satisfied are you with responsiveness of our sales team?